Care rarely happens in one room
Most meaningful episodes of care cross boundaries: a referral to a specialist, a discharge back to primary care, a shared plan between a physician and a nurse. Today, the connective tissue between those steps is faxes, phone calls, and hope. We are building care coordination tools for JamEMR to make those transitions explicit, tracked, and visible in the chart.
Care coordination is on our roadmap and does not exist in JamEMR today. What follows is the plan, described plainly.
What we are planning
- Referral tracking. Every referral becomes a tracked item with a state — sent, scheduled, seen, report received — so no referral quietly disappears.
- Transition summaries. When a patient moves between settings, JamEMR is planned to draft a structured handoff summary from the chart, for clinician review before it is shared.
- Shared task lists. Care plans decomposed into tasks with owners and due dates, built on the workflow automation JamEMR already has in beta.
- Closing the loop on inbound records. When the specialist’s letter comes back, JamEMR’s document intelligence is planned to match it to the originating referral and file its findings into the chart — turning the paper round-trip into a closed loop.
Built on what already works
We are not designing care coordination from a blank page. JamEMR already routes tasks, notifies the responsible person, and gates important steps behind explicit approvals. Care coordination extends that machinery across the boundaries of the practice: the same ownership, states, and audit trail, applied to referrals and transitions.
And as with everything in JamEMR, any AI assistance in drafting summaries or matching inbound documents is planned to run on the practice’s own dedicated local GPU hardware — protected health information is not sent to third-party consumer AI clouds.
Tell us how your referrals break
The failure modes of coordination are specific to each practice: the imaging center that never confirms, the specialist whose letters arrive months late, the discharge summaries that never arrive at all. We are prioritizing this roadmap with pilot practices, and concrete stories shape it more than feature requests. If coordination is where your practice loses time, we would like to hear about it through our contact page.